Sales Terms

Online dispute resolution for consumers

Consumers residing in Europe must be aware of the fact that the European Commission has set up an online platform that provides a means of alternative dispute resolution. This tool can be used by European consumers to resolve any disputes relating to non-judicial and/or arising from contracts for the sale of goods and services concluded online. Consequently, if the User is a European citizen, they can use this platform for the resolution of any dispute arising from the online contract stipulated with the Owner. The platform is available at the following link ( The Owner is available to reply to each question received by email to the email address published in this document.

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